Refund Policy

Refund Policy

  • Eligibility
    Refunds are available only if requested within 7 days after the program’s start date, provided the mentee has not attended more than one session.
  • Non-refundable Fees
    Payments are non-refundable if a mentee completes more than one session or fails to attend without notice. Refunds for partial completion of the program are not available.
  • Processing Time
    Approved refunds will be processed within 14 business days and returned via the original payment method.
  • Amendments
    Cosmosooly reserves the right to update the Refund Policy.